Before you book
When can I talk to the host?
1 min de lectura
You can message the host once payment is received. Before paying, contact the Help Center with any questions.
Complete the booking form from the listing, then pay to confirm your dates and open the host chat. Before paying, contact the Help Center with any questions about the home.
- 1Open the listing you like and tap “Book”.
- 2Complete your details and choose a payment option; you do not need to pay to message the host.
- 3Message the host from the chat bubble, My messages or the card in My bookings.
The whole conversation stays inside HomeFlex. Nobody will ask you for personal documents or charge you outside the platform.