Changes and cancellations

How do I request a refund?

1 min de lectura

From your booking, using the Cancel reservation button. We manage the applicable refund that same day.

It takes ten seconds from your phone: open your reservation from the email link or from My reservations, scroll to the cancellation section, and confirm.

  1. 1Open your reservation (email link or My reservations).
  2. 2Tap Cancel reservation and confirm.
  3. 3You’ll receive confirmation by email; the dates are released.
  4. 4The team reviews the refund applicable to your booking.

Still have a question?

Our team replies within 2 business hours.

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