Changes and cancellations
How long do I have to cancel with a refund?
1 min de lectura
Review your booking’s cancellation terms before paying. If there is a problem after move-in, contact the team to review your options.
- Up to the check-in day: cancel from your reservation and receive the corresponding refund.
- After move-in: tell us and the next month won’t be charged.
- After move-in, if the property has a serious issue: we’ll move you or refund the unused portion.
- After move-in, if you simply change your plans: the current month is not refundable.
The deadline and refundable amount depend on the terms shown before payment. If you are unsure, contact the team from your booking.